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Detailed description of goods and/or services
The Design Indaba will be taking place in Cape Town, South Africa from 17 – 19 February 2016.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 48 hours for registration payments. These services will be delivered on arrival of the delegate in Cape Town, South Africa when they attend the congress.
Return and Refunds policy
The provision of registration bookings by Design Indaba is subject to availability. Cancellation for registration bookings by the delegate will attract a 100% cancellation fee. For the full terms and conditions related to cancellation of registration bookings, please visit (your website). Design Indaba makes no guarantees or warranties that the registration category requested will be available on booking. All bookings are handled on a first come first serve basis.
Customer privacy policy
Design Indaba shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa or MasterCard credit cards or by bank transfer into the Congress bank account, the details of which will be provided on invoices and on request.
Credit card acquiring and security
Credit card transactions will be acquired for the Congress via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by the Congress separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to https://www.paygate.co.za/
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Design Indaba takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and the Congress chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Design Indaba may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This event is run by Interactive Africa PTY(Ltd), Company Registration Number: 1995/008544/07. Directors are Directors: D Cupido, L Shah, R Naidoo
The Registration Secretariat contact details
Centeq Events
Email: designindaba@allevents.co.za
Telephone: +27 21 910 1913