Cancellations are to be received in writing to combinedcongress@paragonafrica.co.za. 
Cancellations received by 3 December will receive a full refund less a R250 admin fee. 
Cancellations received after 3 December will not be refunded. 
We suggest that you send a replacement to the congress in your place.

You will remain liable for any unpaid invoices should cancellation not be made in writing to combinedcongress@paragonafrica.co.za.
Attendees are responsible for cancelling their own travel reservations. 

RIGHT OF ADMISSION
This Congress is organized by Paragon Group, which reserves the right, in its sole discretion, to limit or deny access to any entity or individual.
EARLY REGISTRATION FEE
To qualify for the Early Registration fee, please ensure payment is received by 30 November 2024. A seven (7) day grace period will apply for registrations completed on 30 November 2024  where an invoice has been issued on that date.
Any payments outstanding after the grace period will automatically be amended to the Regular rate.

BANK CHARGES
All bank charges are for the payers account. The full amount must be received in the Conference bank account.

PROGRAMME
The programme may be subject to change without prior notice.

FORCE MAJEURE
After the cancellation cut-off date, payments made are not refundable for any reason, including, but not limited to, failure to use congress attendance credentials due to illness or due to any event beyond the reasonable control of the parties, such as an act of God, natural disaster, travel-related problems, or an act of terrorism.

SUBSTITUTION AND BADGE POLICY
Substitution of registrations may be made at any time up to the Congress start date but must be approved and will be at Paragon Group’ discretion.
Invitations that are part of an Association membership or invitational program are non-transferable and are ineligible for substitution.
Please consult the Conference Secretariat with any questions.
Sharing of Attendee badges/credentials is not permitted at any time.
Badges/credentials are issued to, and can be picked up by, and used only by the Attendee named in the registration.
Proof of Registration will be required for each Attendee when collecting a badge onsite.
Badges must be worn at all times during the Congress.
The Congress badge allows an Attendee entry to the overall conference sessions.
Admission is subject to venue capacity and other requirements. For example, COVID-19 safety regulations and certain sessions may be restricted for venue capacity policy.

PAYMENT
Payment method is via online credit card using PayFast or EFT.  Please use your invoice number as reference when making electronic payments and send the proof of payment to conference secretariat: combinedcongress@paragonafrica.co.za.
PLEASE NOTE: Your registration will only be confirmed and access permitted if full prepayment is received prior to the start of the Conference or if payment is made on-site, upon arrival at registration.
Please ensure that any transfer-related charges or fees are settled by you.

PAYMENT TERMS
Currency Exchange Rate Disclaimer: Client/Cardholder confirms acknowledgment and acceptance of a potential gain/loss incurred by any adjustments made by their bank due to the currency exchange rate. Paragon Group will not be liable or responsible for any loss incurred by the Client/Cardholder from an adjustment made due to the currency exchange rate, nor will Paragon Group pursue the Client/Cardholder for collection if that adjustment should be made in the Client’s/Cardholder’s favour.

Read these instructions carefully before making a payment.

Payment Confirmation
Communication to the Congress from payment gateways, whether the payment was successful or not, can take up to 5 minutes.
If the payment has not been deducted, you will be re-directed to the registration payment page.

Successful Payment
You will receive an email notification with a PDF attachment acknowledging the payment made for your registration. Please keep this email safely with you.

Useful tips
Do ensure there are sufficient funds in your account.

1. Payment Cancelled: If your payment is cancelled after reaching the payment gateway, you will come back to the Review and Pay page where you can try to make another payment.
2. Payment Declined: Payment can be declined for multiple reasons: incorrect card credentials, incorrect OTP to authenticate and validate your payment, insufficient funds in your bank account, and reaching the maximum spend limit on your credit or debit card.
3. Do not - close the browser before returning to the online confirmation page, click the back button on the browser while making a payment.

PLEASE NOTE: Your registration will only be confirmed and access permitted if full prepayment is received prior to the start of the Congress.
Please ensure that any transfer-related charges or fees are settled by you.