Payment Information & Disclaimer

Please read the information below carefully before selecting your payment method.

Online Credit / Debit Card & PayPal Payments

Communication between the payment gateway and the Congress registration system (whether successful or unsuccessful) may take up to 5 minutes.

Please do not close your browser or refresh the page while your payment is being processed.

If payment has not been deducted from your account, you will automatically be redirected back to the registration payment page where you may attempt payment again.

Successful Payment

Once your payment has been successfully processed:

• You will be redirected to the Thank You page.

• A confirmation email containing your registration confirmation and PDF receipt will be sent to your registered email address.

• Please retain this email for your records.

Before You Make Payment

Please ensure that:

• You have sufficient funds available.

• Your card details are entered correctly.

• Your card is authorised for online transactions.

• You complete any authentication (e.g. One-Time Password (OTP)) correctly.

Payment Status

Payment Cancelled

If you cancel the transaction after being redirected to the payment gateway, you will be returned to the registration payment page where you may attempt payment again.

Payment Declined

A payment may be declined for a number of reasons, including:

• Incorrect card details

• Incorrect One-Time Password (OTP)

• Insufficient funds

• Daily credit/debit card spending limit exceeded

• Bank security restrictions

• Any other card issuer or payment gateway error

Important

Please do not:

• Close your browser before you have been redirected back to the registration confirmation page.

• Use your browser's Back button while the payment is being processed.

• Refresh the payment page during the transaction.

If Your Payment is Declined, Cancelled or Fails

If your payment is unsuccessful:

1. Remain on the payment page.

2. Select the appropriate payment error from the list provided.

3. Submit your registration.

Our Registration Team will review your submission and contact you with further instructions.

Example error option:

Credit Card Error – Other
(Declined payment, refused transaction, gateway error, or any other payment-related error.)

PayPal – Guest Checkout

If you do not have a PayPal account, you can still pay using your debit or credit card.

When redirected to PayPal:

1. Select Pay with Debit or Credit Card.

2. Complete your payment as a guest by following the on-screen instructions.

Invoice – Bank Transfer

If you choose Send Invoice – Bank Transfer:

• Your registration will remain pending until payment has been received.

• An automated invoice containing the banking details will be emailed to your registered email address.

• All bank charges are the responsibility of the payer.

• The full invoiced amount must be received in the Congress bank account.

Please ensure you carefully review the banking details on your invoice before making payment.

Please note: Registrations paid by bank transfer are only confirmed once the full payment has been received and allocated.